Reconnecting an expired account
What to do when a platform connection stops working.
Social platforms expire access tokens from time to time (password changes, security reviews, or simply age). When that happens, publishing to that account starts failing until it's reconnected.
- 1Go to Accounts in the dashboard.
- 2Find the affected account and reconnect it — you'll go through the platform's login again.
- 3Scheduled posts pick the fresh connection up automatically; retry any post that failed in the meantime.